Billing pipeline
Scheduling API + Outbound Charge API · End-to-end revenue capture tracking
Pipeline conversion
79.1%
↑ 2.4%Scheduled → payment
Revenue leakage
13 sessions
↓ 5 fewer$4,680 estimated unbilled
Pending claims
32
Awaiting payer processing
Avg cycle time
18.6 days
↓ 1.3 daysSession → payment posted
Pipeline funnel — September 2025
Stage-by-stage conversion
962
Scheduled
-101
No-shows & cancels
861
Completed
-13
Unbilled sessions
848
Charge created
-7
Coding issues
841
Claim submitted
-32
Pending payers
809
Payment processing
-48
Denials & delays
761
Payment posted
Drop-off analysis
Stage-to-stage transitions
Scheduled Completed-101 (10.5%)
48 no-shows, 53 cancellations
Completed Charge created-13 (1.5%)
Pending provider documentation
Charge created Claim submitted-7 (0.8%)
Missing diagnosis pointers, CPT coding issues
Claim submitted Payment processing-32 (3.8%)
Normal payer processing queue
Payment processing Payment posted-48 (5.9%)
18 denials, 30 pending adjudication
Pipeline alerts
Actionable items requiring attention
13 completed sessions unbilled for 3+ days — $4,680 at risk
11 claims aged 120+ days — $5,200 outstanding
7 charges missing diagnosis pointers
18 denials this month — 6.8% rate
32 claims pending — within normal SLA
September collection rate tracking at 84.2%
Average cycle time by payer
Days from session to payment
Blue Cross28 days
Aetna32 days
UnitedHealth38 days
Cigna35 days
Medicare42 days
Medicaid56 days
Self-Pay14 days
Target: 30 days
Monthly pipeline conversion trend
Scheduled → payment posted